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Gong API Access Setup

Follow these steps to create API credentials for BonData.

Step 1: Access API Settings

  1. Log in to Gong as an admin
  2. Click Company Settings (gear icon in top-right)
  3. Go to EcosystemAPI

Step 2: Create API Credentials

  1. Click Create API Access Key
  2. Enter a name (e.g., BonData Integration)
  3. Select the required scopes:
    • api:calls:read:basic - to read call metadata
    • api:calls:read:media-url - to access recordings (optional)
    • api:users:read - to read user information
  4. Click Create

Step 3: Copy Credentials

After creation, you’ll see:
  • Access Key - a unique identifier for API access
  • Secret Key - the secret used for authentication
Copy both values immediately - the Secret Key won’t be shown again.

Step 4: Enter Credentials

Enter your Access Key and Secret Key in BonData.

Required Fields

FieldDescription
Access KeyAccess Key from Gong API settings
Secret KeySecret Key from Gong API settings