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PTC Arena is a cloud product lifecycle management (PLM) and quality management system (QMS) that centralizes bills of materials, engineering changes, and quality processes for hardware teams. With BonData, you can connect to your Arena workspace to read item, BOM, and change data within Agent workflows.

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Arena PLM Session Authentication Setup

Arena’s REST API authenticates by logging in with your email and password against a specific workspace to obtain a session, which is then used for subsequent requests. Follow these steps to connect BonData.

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Step 1: Get Your Workspace URL and ID

  1. Sign in to Arena
  2. Your API base URL is https://api.arenasolutions.com/v1
  3. Note your Workspace ID - it is shown in Settings → Workspace and is required when you have access to more than one workspace

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Step 2: Prepare Integration Credentials

  1. Identify a user account with access to the target workspace and the item, change, and quality data you want to sync
  2. Confirm the account’s email and password - these are posted to the /login endpoint to create a session
Use a dedicated Arena service account for the integration so that access and audit history are separated from individual users.

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Step 3: Enter Credentials in BonData

  1. In BonData, navigate to Integrations and select Arena PLM
  2. Enter your Email, Password, and Workspace ID
  3. Click Connect - BonData logs in to Arena and validates the session

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Required Fields

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Available Data

Once connected, BonData can sync the following Arena data via the Arena REST API (https://api.arenasolutions.com/v1):
  • Items / Parts - Item master records with attributes, categories, and lifecycle phase
  • BOMs - Multi-level bills of materials and item relationships
  • Changes - Engineering change orders and requests (ECOs/ECRs) with affected items and status
  • Quality Records - Quality processes including corrective actions, complaints, and NCRs
  • Suppliers - Supplier records and supplier items linked to parts
  • Files - Files and documents attached to items and changes