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Freshsuccess (by Freshworks) is a customer success management platform that helps teams monitor account health, manage renewals, and reduce churn. With BonData, you can connect to your Freshsuccess account to read and analyze customer health and engagement data within Agent workflows.

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Freshsuccess API Key Setup

Follow these steps to create an API key for BonData.

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Step 1: Access API Settings

  1. Log in to your Freshsuccess account
  2. Go to Settings (gear icon)
  3. Navigate to Integrations → API

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Step 2: Generate API Key

  1. Click Generate API Key or find your existing key
  2. Copy the API key
Contact your Freshsuccess administrator if you don’t have access to API settings.

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Step 3: Enter Credentials

Enter your Freshsuccess API key in BonData.

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