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Agents are automated workflows that act on data across your connected systems. Each Agent defines conditions (when to act) and actions (what to do).

Agent types

Build your first Agent

1

Open the Agents page

Go to Agents in the sidebar and click Create New.

The Agents list with the Create New button

2

Name your Agent

Give it a clear name (e.g., “Accounts Missing Owner”) and an optional description.

Naming a new Agent

3

Add a Get Data node

Click + to add your first node - always a Get Data node. Select the integration, entity, and fields to monitor.

Adding the first Get Data node

Selecting the entity and fields

Configured Get Data node

4

Add a filter

Click + > Flow Basics and select Simple Filter. Set the entity, field, operator, and value.

Adding a Simple Filter node

Configuring filter conditions

Filter logic:
  • AND - Add another Simple Filter from the Then + option
  • OR - Add a condition to the existing node from + Add condition

AND logic: chaining multiple filter nodes

OR logic: multiple conditions in one node

Combined filter view

5

Set actions

Choose what happens when conditions match:

Selecting an action type

Configuring the action details

Available actions:
  • Create or update records
  • Send Slack or email alerts
  • Generate a CSV
  • Send an HTTP request
6

Map fields with Mentions

Use Mentions to dynamically insert values from one system into another. Click the mention button and select the source field.

Using Mentions to map fields between systems

Selecting a source field for the mention

Mention inserted into the action configuration

You can also use:
  • Conditional Mentions - Apply transformations (e.g., if value is 1 → “Yes”, else → “No”)
  • Default values - Fallback when the source field is empty

Conditional mention configuration

Setting default values for empty fields

Complete mention with conditional logic

7

Choose execution mode

Execution mode selection

  • Automatic - tasks run immediately
  • Manual - tasks queue for your approval

Test before going live

Click Test (top right) to simulate the Agent without performing any actions. Task previews appear in the right panel.

Test mode showing task previews

Test results in the task panel

Activate your Agent

1

Click Active in the top right

Activating the Agent

2

Choose the run mode

  • Run once - executes a single time
  • Schedule - runs on a recurring frequency (e.g., every 15 minutes, or a custom cron expression)

Schedule configuration

3

Configure task duplication

  • Off (default) - won’t create duplicate tasks for the same matched record
  • On - creates new tasks every run regardless

Task duplication settings

4

Apply

Click Apply to start the Agent.

Monitor your Agent

Agent dashboard showing task statuses

  • Task list - right panel shows upcoming and completed tasks
  • Agent Dashboard - access via the three-dots menu next to Activate

Task detail view

Track task statuses (Running, Pending, Failed, Success), view results for individual nodes, and drill into specific task outputs.

Detailed task execution results

Node-level results view

Complete Agent execution overview

Learn more

Building Agents

Deep dive into filters, Mentions, and trigger settings.

Sample Use Cases

Real-world Agent templates for common workflows.