Documentation Index
Fetch the complete documentation index at: https://docs.bondata.ai/llms.txt
Use this file to discover all available pages before exploring further.
How can I request your SOC 2 Type II report?
How can I request your SOC 2 Type II report?
Our SOC 2 Type II report is available under NDA. Contact
security@bondata.ai with your company name and use case and we’ll share it.Is my data used to train AI models?
Is my data used to train AI models?
No. BonData’s contracts with Anthropic, OpenAI, and Google all prohibit the use of customer inputs or outputs for model training, in line with each provider’s commercial API terms.
Where is customer data stored?
Where is customer data stored?
Cloud SaaS is hosted in the United States by default, with EU hosting available on customer request. Cloud-Prem deployments keep all customer data inside the customer’s own AWS account, in the region the customer chooses.
Do you sign a Data Processing Agreement?
Do you sign a Data Processing Agreement?
Yes. Our DPA, with the EU Standard Contractual Clauses incorporated, is available on request from
privacy@bondata.ai.Can I use my own encryption keys (BYOK)?
Can I use my own encryption keys (BYOK)?
In Cloud-Prem, yes - customer-managed AWS KMS keys are supported for RDS, S3, EBS, and application-layer encryption. Cloud SaaS uses BonData-managed AWS KMS keys.
How is BonData's operator access to my data controlled?
How is BonData's operator access to my data controlled?
All BonData operator access is SSO-gated, uses short-lived AssumeRole credentials, and is outbound-only from BonData’s network. For Cloud-Prem, every operator action is recorded in your AWS CloudTrail under the operator’s session name in real time. For Cloud SaaS, BonData retains internal CloudTrail and SSO logs; tenant-scoped operator-access extracts are available on request as part of enterprise-tier contracts.